Vermont Electric Coop Outages
Account Number:
Enter your account number to get the estimated restoration time for your outage.
If you do not know your account number, please call 1-800-832-2667 to speak with a Member Service representative.

Total Outages: 1
Total Members Out: 33
Current outages by town:
Town#MTime OffEstimated
Restoration Time
RICHFORD3312/18 11:14pm12/18 04:00am31-2-1E2
Last Updated: 2014-12-19 02:15:42

Recent outages (last 24 hours)
Town#MTime OffTime onCauseDesc.Ticket#
ESSEX7812/18 05:32pm12/18 08:06pmWEATHERSNOW UNLOADING04-7-4A
WESTFORD112/18 05:32pm12/18 08:06pmWEATHERSNOW UNLOADING04-7-4A
ESSEX4712/18 07:39pm12/18 07:44pmWEATHERSNOW UNLOADING04-7-4A
WESTFORD1612/18 07:39pm12/18 07:44pmWEATHERSNOW UNLOADING04-7-4A
CAMBRIDGE612/18 01:33pm12/18 02:50pmTREESFELL IN04-2-2E
UNDERHILL3512/18 01:33pm12/18 02:50pmTREESFELL IN04-2-2E
CRAFTSBURY512/18 11:09am12/18 02:10pmWEATHERSNOW UNLOADING02-3-1K2
WILLISTON1612/18 12:00pm12/18 01:20pmCOMPANY INITIATED OUTAGETREE19-2-4B11
STARKSBORO1812/18 12:50pm12/18 01:15pmCOMPANY INITIATED OUTAGETREE19-3-3E13 2
MONTGOMERY5612/18 11:09am12/18 01:15pmUNKNOWNNO EQUIP CODE 07-7-3A
STARKSBORO1112/18 12:50pm12/18 01:15pmCOMPANY INITIATED OUTAGETREE19-3-3E13 1
HUNTINGTON112/18 12:50pm12/18 01:15pmCOMPANY INITIATED OUTAGETREE19-3-3E13 1
HINESBURG5312/18 12:17pm12/18 12:20pmCOMPANY INITIATED OUTAGETREE19-7-1Y
RICHMOND312/18 12:17pm12/18 12:20pmCOMPANY INITIATED OUTAGETREE19-7-1Y
EDEN112/18 09:37am12/18 11:40amEQUIPMENT FAILUREOVERHEAD LINE, OTHER 02-7-1A
SOUTH HERO312/18 10:44am12/18 11:33amANIMALSSQUIRRELE72904803083450
MONTGOMERY14912/18 11:12am12/18 11:13amUNKNOWNNO EQUIP CODE 07-7-3A
ENOSBURG2212/18 11:12am12/18 11:13amUNKNOWNNO EQUIP CODE 07-7-3A
MORGAN112/18 06:55am12/18 08:59amTREESFELL IN48-3-1A3
MORGAN612/18 12:01am12/18 01:55amTREESFELL IN48-1-1B1B
DERBY712/18 12:01am12/18 01:55amTREESFELL IN48-1-1B1B
LOWELL312/17 08:52pm12/18 12:50amTREESFELL IN05-1-3C2A

Outage Reporting


Please report all outages or emergencies such as a tree in contact with a line or a downed power line by calling 1-800-832-2667. For storm preparedness information, please visit our safety preparedness site




Wednesday, December 25, 2013 – 7:30 PM Update


Thank you for calling Vermont Electric Cooperative. Today is Wednesday, December 25 and this is a 7:30 PM update. If you are calling for a general outage restoration update, please remain on the line. If you are calling to report an outage, or to report an emergency such as a tree in contact with a line or downed power line, or calling to check the status of your outage including estimated restoration times, please press 1.


Again, this is a 7:30 PM outage restoration update.


Approximately 800 VEC members remain without power and restoration efforts are progressing. Despite significant efforts to restore power with the assistance of 600 additional utility workers, we expect that hundreds of members will remain without power through tonight into tomorrow, and some outages may last longer. We expect that outages that date back to earlier this week should be restored by Thursday night. However, several new outages occurred today as a result of wind and ice unloading from trees. These new outages could last beyond Thursday.


Dozens of small outages are scattered throughout VEC’s service territory. In addition, several large outages with significant line damage span from Richford to Highgate and have been a major focus today. Other areas with extreme damage include: Montgomery, Berkshire, Enosburg, Fairfax, Fairfield, Sheldon, Bakersfield, Westford, Belvidere, and Cambridge.


For approximately 60 VEC members along Metcalf Pond in Fletcher, we recently updated your power restoration time due to significant tree damage in this area, which has made it extremely difficult for crews to access outage points. We are re-allocating resources in order to bring in more tree crews to gain access to this area, but unfortunately the estimated time of restoration has been changed to tomorrow, December 26 around 9:00 PM.


VEC will operate continuously until all outages are restored.


Keep in mind that there are multiple outages in most towns, and the best way to obtain your specific outage restoration time is to press option 1.


Thank you for listening to this message and please check back for future updates.

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Outage Center Announcements





No updates at this time.

**Members can enter their account number at the top of the table to get their outage ticket number and estimated restoration time. Or, Members can login into their SmartHub account to monitor the status of their outage.**

**Outage restoration times are best estimates based on assessments from the field. They can and do change as more information is gathered.


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Last Updated on Wednesday, 17 December 2014 20:18