Vermont Electric Coop Outages
Account Number:
Enter your account number to get the estimated restoration time for your outage.
If you do not know your account number, please call 1-800-832-2667 to speak with a Member Service representative.

Total Outages: 1
Total Members Out: 1
Current outages by town:
Town#MTime OffEstimated
Restoration Time
Ticket#
NEWPORT TOWN104/28 08:00am04/28 02:00pm42-2-5E20A
Last Updated: 2015-04-28 14:00:43

Recent outages (last 24 hours)
Town#MTime OffTime onCauseDesc.Ticket#
BRIGHTON104/28 11:30am04/28 11:50amCOMPANY INITIATED OUTAGEOVERHEAD LINE, OTHER E64400203077615
NEWPORT CITY204/28 11:30am04/28 11:50amCOMPANY INITIATED OUTAGEOVERHEAD LINE, OTHER E64400203077615
BOLTON104/27 10:53pm04/28 12:40amUNKNOWNTRANSFORMER FUSE E708043016044000
FRANKLIN704/27 02:00pm04/27 04:20pmCOMPANY INITIATED OUTAGEPOLE 32-1-1J6A
FRANKLIN4604/27 02:00pm04/27 04:20pmCOMPANY INITIATED OUTAGEPOLE 32-5-1J6
WILLISTON1404/27 02:21pm04/27 03:30pmEQUIPMENT FAILURECUTOUT19-1-1H12
GRAND ISLE504/27 09:00am04/27 02:00pmCOMPANY INITIATED OUTAGEVEC TREE CONTRACTOR29-2-1B7B
NEWPORT TOWN104/27 08:00am04/27 01:50pmCOMPANY INITIATED OUTAGEVEC TREE CONTRACTOR42-2-5E27
CAMBRIDGE204/27 10:00am04/27 11:00amCOMPANY INITIATED OUTAGEPOLE E213020132000000
RICHFORD904/27 09:00am04/27 10:30amCOMPANY INITIATED OUTAGEPOLE 31-2-1D4
 

Outage Reporting

 

Please report all outages or emergencies such as a tree in contact with a line or a downed power line by calling 1-800-832-2667. For storm preparedness information, please visit our safety preparedness site

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FRONT END GREETING:

 

Wednesday, December 25, 2013 – 7:30 PM Update

 

Thank you for calling Vermont Electric Cooperative. Today is Wednesday, December 25 and this is a 7:30 PM update. If you are calling for a general outage restoration update, please remain on the line. If you are calling to report an outage, or to report an emergency such as a tree in contact with a line or downed power line, or calling to check the status of your outage including estimated restoration times, please press 1.

 

Again, this is a 7:30 PM outage restoration update.

 

Approximately 800 VEC members remain without power and restoration efforts are progressing. Despite significant efforts to restore power with the assistance of 600 additional utility workers, we expect that hundreds of members will remain without power through tonight into tomorrow, and some outages may last longer. We expect that outages that date back to earlier this week should be restored by Thursday night. However, several new outages occurred today as a result of wind and ice unloading from trees. These new outages could last beyond Thursday.

 

Dozens of small outages are scattered throughout VEC’s service territory. In addition, several large outages with significant line damage span from Richford to Highgate and have been a major focus today. Other areas with extreme damage include: Montgomery, Berkshire, Enosburg, Fairfax, Fairfield, Sheldon, Bakersfield, Westford, Belvidere, and Cambridge.

 

For approximately 60 VEC members along Metcalf Pond in Fletcher, we recently updated your power restoration time due to significant tree damage in this area, which has made it extremely difficult for crews to access outage points. We are re-allocating resources in order to bring in more tree crews to gain access to this area, but unfortunately the estimated time of restoration has been changed to tomorrow, December 26 around 9:00 PM.

 

VEC will operate continuously until all outages are restored.

 

Keep in mind that there are multiple outages in most towns, and the best way to obtain your specific outage restoration time is to press option 1.

 

Thank you for listening to this message and please check back for future updates.

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Outage Center Announcements

 

 

 

 

 

 

**Members can enter their account number at the top of the table to get their outage ticket number and estimated restoration time. Or members can login into their SmartHub account to monitor the status of their outage.**

**Outage restoration times are best estimates based on assessments from the field. They can and do change as more information is gathered.**

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Last Updated on Tuesday, 21 April 2015 07:49