Vermont Electric Coop Outages
Account Number:
Enter your account number to get the estimated restoration time for your outage.
If you do not know your account number, please call 1-800-832-2667 to speak with a Member Service representative.

Total Outages: 2
Total Members Out: 1
Current outages by town:
Town#MTime OffEstimated
Restoration Time
CANAAN1108/03 05:06pmTBD51-2-3D7
LEMINGTON908/03 05:06pmTBD51-2-3D7
MONTGOMERY108/03 05:14pmTBDE907023042001001
Last Updated: 2015-08-03 17:15:29

Recent outages (last 24 hours)
Town#MTime OffTime onCauseDesc.Ticket#
WESTFIELD208/03 04:09pm08/03 04:40pmWEATHERLIGHTNING05-1-3C3G
DERBY108/03 03:31pm08/03 04:40pmTREESOVERHEAD LINE, OTHER 3089124
WESTFIELD708/03 02:41pm08/03 04:05pmWEATHERLIGHTNING05-1-3C3F
DERBY5308/03 03:10pm08/03 03:45pmWEATHERLIGHTNING44-2-4D8
CANAAN108/03 12:00pm08/03 02:00pmCOMPANY INITIATED OUTAGEOVERHEAD LINE, OTHER E65105603091606
CANAAN108/03 12:00pm08/03 01:40pmCOMPANY INITIATED OUTAGEOVERHEAD LINE, OTHER E65105603091609
MONTGOMERY308/03 09:31am08/03 01:30pmACCIDENTSTREE07-2-1A13A
WESTFIELD1008/03 09:31am08/03 01:30pmACCIDENTSTREE07-2-1A13A
RICHMOND1108/03 01:00pm08/03 01:15pmCOMPANY INITIATED OUTAGECUTOUT08-1-1B2
RICHMOND308/03 01:00pm08/03 01:15pmCOMPANY INITIATED OUTAGECUTOUTE708038223001000
HINESBURG108/03 11:00am08/03 12:15pmCOMPANY INITIATED OUTAGEPOLE E719042070002000
CANAAN108/03 08:10am08/03 10:30amCOMPANY INITIATED OUTAGEOVERHEAD LINE, OTHER E65105603091611
COVENTRY108/03 09:15am08/03 10:08amANIMALSBIRDE64400303086595
CANAAN108/03 08:10am08/03 10:00amCOMPANY INITIATED OUTAGEOVERHEAD LINE, OTHER E65105603091612
CANAAN108/03 08:10am08/03 09:30amCOMPANY INITIATED OUTAGEOVERHEAD LINE, OTHER E65105603091614
NORTH HERO208/03 08:25am08/03 09:10amANIMALSSQUIRRELE72905003081683
CANAAN308/03 08:40am08/03 09:00amUNKNOWNUNKNOWN EQUIPMENT E65105603091604
GRAND ISLE408/02 12:11pm08/02 01:45pmANIMALSSQUIRRELE72904900041878
SOUTH HERO1108/01 12:01pm08/02 12:20pmEQUIPMENT FAILUREUNDERGROUND 29-1-3C4C4

Outage Reporting


Please report all outages or emergencies such as a tree in contact with a line or a downed power line by calling 1-800-832-2667. For storm preparedness information, please visit our safety preparedness site




Wednesday, December 25, 2013 – 7:30 PM Update


Thank you for calling Vermont Electric Cooperative. Today is Wednesday, December 25 and this is a 7:30 PM update. If you are calling for a general outage restoration update, please remain on the line. If you are calling to report an outage, or to report an emergency such as a tree in contact with a line or downed power line, or calling to check the status of your outage including estimated restoration times, please press 1.


Again, this is a 7:30 PM outage restoration update.


Approximately 800 VEC members remain without power and restoration efforts are progressing. Despite significant efforts to restore power with the assistance of 600 additional utility workers, we expect that hundreds of members will remain without power through tonight into tomorrow, and some outages may last longer. We expect that outages that date back to earlier this week should be restored by Thursday night. However, several new outages occurred today as a result of wind and ice unloading from trees. These new outages could last beyond Thursday.


Dozens of small outages are scattered throughout VEC’s service territory. In addition, several large outages with significant line damage span from Richford to Highgate and have been a major focus today. Other areas with extreme damage include: Montgomery, Berkshire, Enosburg, Fairfax, Fairfield, Sheldon, Bakersfield, Westford, Belvidere, and Cambridge.


For approximately 60 VEC members along Metcalf Pond in Fletcher, we recently updated your power restoration time due to significant tree damage in this area, which has made it extremely difficult for crews to access outage points. We are re-allocating resources in order to bring in more tree crews to gain access to this area, but unfortunately the estimated time of restoration has been changed to tomorrow, December 26 around 9:00 PM.


VEC will operate continuously until all outages are restored.


Keep in mind that there are multiple outages in most towns, and the best way to obtain your specific outage restoration time is to press option 1.


Thank you for listening to this message and please check back for future updates.

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Outage Center Announcements








**Members can enter their account number at the top of the table to get their outage ticket number and estimated restoration time. Or members can login into their SmartHub account to monitor the status of their outage.**

**Outage restoration times are best estimates based on assessments from the field. They can and do change as more information is gathered.**


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Last Updated on Wednesday, 22 July 2015 09:13