Congratulations to our First Quarter 2015 paperless winners!
Christine from St Albans
Douglas & Linda from Richmond
Kellie from Jericho Center
Wayne & Candy from Eden
|A new opportunity to support your local community|
The VEC Community Fund is a program recently adopted by our Board of Directors to strengthen the community by supporting non-profit organizations in VEC service territory.
Members can participate in the program by rounding up to the next highest dollar on their electric bills. This small change can make a big difference to local, worthy causes. To enroll, check the box on the left side of your payment voucher and return it to VEC. For more information, visit our community page or contact us at 1-800-VEC-COOP (832-2667).
|Vermont Electric Co-op Warns Members About Utility Scam|
Vermont Electric Cooperative officials are warning members about a phone scam targeting utility consumers that aims to collect credit card information. Under the scam, consumers are contacted by callers that claim to be representing VEC and demand credit card information from consumers to pay their account balance or face immediate disconnection.
|VEC Launches New Application to Enhance Member Service|
In the summer of 2014, VEC launched a new application called SmartHub that offers members convenient access to their account information. Available on the web and as a free app for smart phones and tablets, SmartHub is a new account management tool that enables members to manage all aspects of their utility accounts. In addition to paying their bills, members can view their power usage data, report an outage, and set up alerts to be notified when a power outage occurs and when it’s been restored.
SmartHub replaced VEC’s eBill online billing system and will eventually replace the power usage portal wattWATCHERS. SmartHub will become members’ new home for managing their VEC account. "We are proud to introduce SmartHub, which makes it easier for members to access their information and connect with us," says Dave Hallquist, CEO. "Utilizing technology to provde information that enables our memebrs to make choices is a high priority at VEC."
VEC members can get started with SmartHub at vermontelectric.smarthub.coop (by clicking the icon on the homepage of the website) or by downloading the free SmartHub Mobile App in the Apple Store or Google Play.