Vermont Electric Coop Outages
Account Number:
Enter your account number to get the estimated restoration time for your outage.
If you do not know your account number, please call 1-800-832-2667 to speak with a Member Service representative.

Total Outages: 1
Total Members Out: 1
Current outages by town:
Town#MTime OffEstimated
Restoration Time
ESSEX109/01 02:05pm09/01 04:05pm04-2-4B7
Last Updated: 2014-09-01 14:43:55

Recent outages (last 24 hours)
Town#MTime OffTime onCauseDesc.Ticket#
NORTH HERO108/31 02:17pm08/31 03:00pmANIMALSBIRD28-1-3D4
ALBURGH108/31 09:47am08/31 01:50pmEQUIPMENT FAILURECUTOUT, AB CHANCE28-1-1E1
LOWELL1808/31 09:38am08/31 10:50amACCIDENTSTREE05-2-3E6
NORTH HERO47408/31 12:07am08/31 03:50amTREESFELL IN29-7-1Y
NORTH HERO708/31 12:07am08/31 01:36pmTREESFELL IN29-3-1A73
NORTH HERO2508/31 12:07am08/31 01:36pmTREESFELL IN29-3-1A72
NORTH HERO108/31 12:07am08/31 03:35pmTREESFELL IN29-2-1A71
FLETCHER108/30 11:30pm08/31 01:35amUNKNOWNFUSE01-2-2C1
FAIRFAX4908/30 11:30pm08/31 01:35amUNKNOWNFUSE01-2-2C1

Outage Reporting


Please report all outages or emergencies such as a tree in contact with a line or a down power line by calling 1-800-832-2667. For storm preparedness information, please visit our safety preparedness site




Wednesday, December 25, 2013 – 7:30 PM Update


Thank you for calling Vermont Electric Cooperative. Today is Wednesday, December 25 and this is a 7:30 PM update. If you are calling for a general outage restoration update, please remain on the line. If you are calling to report an outage, or to report an emergency such as a tree in contact with a line or downed power line, or calling to check the status of your outage including estimated restoration times, please press 1.


Again, this is a 7:30 PM outage restoration update.


Approximately 800 VEC members remain without power and restoration efforts are progressing. Despite significant efforts to restore power with the assistance of 600 additional utility workers, we expect that hundreds of members will remain without power through tonight into tomorrow, and some outages may last longer. We expect that outages that date back to earlier this week should be restored by Thursday night. However, several new outages occurred today as a result of wind and ice unloading from trees. These new outages could last beyond Thursday.


Dozens of small outages are scattered throughout VEC’s service territory. In addition, several large outages with significant line damage span from Richford to Highgate and have been a major focus today. Other areas with extreme damage include: Montgomery, Berkshire, Enosburg, Fairfax, Fairfield, Sheldon, Bakersfield, Westford, Belvidere, and Cambridge.


For approximately 60 VEC members along Metcalf Pond in Fletcher, we recently updated your power restoration time due to significant tree damage in this area, which has made it extremely difficult for crews to access outage points. We are re-allocating resources in order to bring in more tree crews to gain access to this area, but unfortunately the estimated time of restoration has been changed to tomorrow, December 26 around 9:00 PM.


VEC will operate continuously until all outages are restored.


Keep in mind that there are multiple outages in most towns, and the best way to obtain your specific outage restoration time is to press option 1.


Thank you for listening to this message and please check back for future updates.

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4


Outage Center Announcements





There are no outage announcements at this time.


**Members can enter their account number at the top of the table to get their outage ticket number and estimated restoration time. Or, Members can login into their SmartHub account to monitor the status of their outage.**

**Outage restoration times are best estimates based on assessments from the field. They can and do change as more information is gathered.


fbFollow us on Twitter






Last Updated on Sunday, 31 August 2014 18:50